Possible Structure MicrojusticeNormsandProcesses.org (users’ perspective)
From MicroJustice
Roughly speaking, the website provides three different types of information. A visitor that wants to solve a problem can get een overview of the norms that are applied to and suggested for this problem, the processes that exist to deal with this problem and the performance of these processes. Another type of information relates to the comparability of all of this information. How do the norms that are applied in one country relate to the norms that are applied in another? And how does the performance of processes relate to each other (both nationally and internationally)? Also, the website provides information on how to set up a Microjustice Facilitators Office. Further, the website allows for sharing information. This can be information about norms and processes, but also information relation to the establishment of Microjustice Facilitators Offices.
This could result into the following steps (MicrojusticeNormsandProcesses.com scheme 1.):
When the visitor enters the website, he finds some general information on the MJI. He can choose whether he wants to get information on problem-solving (2A), compare Norms and Processes (2B), how to set up Microjustice (2C), or wants to contribute to the body of knowledge on Norms and Processes (3A) or the development of Microjustice (3B) (the numbers correspond with the boxes in scheme 1).
Problem solving
A visitor that seeks information about how to deal with a specific legal problem (2A), first is invited to select his country (2A.1) to which he then will be redirected. Next, he is invited to select the legal problem he has (2A.2). He then gets an overview of the different paths to justice that exist for his problem (court procedure, village elder, services Microjustice Facilitator) with a user-friendly description and the objective criteria that commonly are used (2A.3). Further, he sees three performance indicators (costs, quality of procedure, quality of outcome) for each path (2A.4). He may also compare the objective criteria and processes with those of another country (2A.5), and objective criteria that are suggested by those who contributed to the website.
Compare
The visitor may also directly want to compare different norms and processes that are used for legal problems in different countries (2B). He is invited to select the countries (2B.1), the legal problems (2B.2), and the paths to justice (2B.3) he wants to compare. He then gets an overview of the norms and/or processes that are used for the selected legal problems in the selected countries.
Set up Microjustice
The visitor that is interested in setting up a Microjustice Facilitator Office (2C), can find information on these pages. This part of the website offers guidelines for setting up an Office (2C.1). Further, it helps the visitor to locate and get in contact with other Offices (2C.2), and offer the possibility to ask questions on how to set up an Office (2C.3).
Share Norms and Processes
A visitor that wants to contribute to the body of knowledge of norms and processes, enters another part of the website (3A). The visitor indicates in what country the information he provides is applied (3A.1). He can then share information about the process (3A.3) and/or norms (3A.4) that are used for a specific legal problem (3A.2). Further, he may suggest norms that are not actually used, but that he finds appropriate (3A.5). He can also give feedback on norms other visitors have suggested (3A.6).
Share Experiences with developing microjustice
A visitor that wants to share experience on how to set up a Microjustice Facilitator Office (3B), adds his experiences (3B.1) or answers question asked by Microjustice Facilitators (3B.2).
